Understanding firms׳ selection of their ISO 9000 third-party certifiers

Understanding firms' selection of their ISO 9000 third-party certifiers

Non-financial auditing and third-party certification of management systems (such as the ISO 9000 quality management system) is becoming a pervasive activity amongst an increasing number of firms and their supply chains. Though the literature has paid substantial attention to adopting firms, there has been little focus on the interrelationship between third-party certifiers and adopting firms. B...

Iso 9000 Quality Management Principles and Guidelines on Their Application

Does ISO 9000 certification pay?

“ Does it pay for firms to seek ISO 9000 certification ? ” While this question is as old as ISO 9000 itself, it remains essential, and largely unanswered ! What is new – to the best of our knowledge – is the combination of data and methods followed by the authors of this article, a foursome of business school academics from the United States and Spain, in providing an answer. S P E C I A L R E ...

selection of third party logistic distribution centers: a case study

organizations around the world are seeking for tactics and techniques in order to survive in today's turbulent competitive environment. one of these approaches is outsourcing logistics supply chain operations in terms of third-party logistics companies. the results of the researches in supply chain, confirms the importance of third party logistic companies and the synergy of these companies for...

Internalization of ISO 9000: An exploratory study

Purpose – The purpose of this paper is to develop the operational definition of the concept of internalization of ISO 9001, a theoretical construct which until recently had not received the attention it deserves in research on quality management. Design/methodology/approach – Extensive exploratory fieldwork based on both in-depth interviews of general managers, middle managers and employees – 6...